Refund policy

No Return & No Refund Policy

At Sheeva Handbags, we want you to love your purchase. We believe in delivering stylish, high-quality handbags with a smooth shopping experience. Every product is carefully checked and packed before dispatch.

In case you receive damaged, defective, or incorrect product, We are here to assist you.

Exchange Policy Only

We accept exchanges in the following cases:

✔ Wrong product received
✔ Damaged product received during delivery
✔ Manufacturing defect

Exchange Guidelines

Exchange request must be raised within 48 hours of receiving product.
Product must be unused, unwashed, and in original condition.
Original packaging, tags, and accessories must be intact.
Customer must share product images/videos for verification.
Exchange will be processed after quality inspection.

Non-Exchangeable Items

Exchange will not be accepted for:

✘ Used or damaged handbags
✘ Products without original packaging
✘ Change of mind or personal preference
✘ Color differences due to screen/display settings
✘ Sale or clearance products cannot be exchanged.

Minor Colour Variation Disclaimer

Please note that slight colour variations may occur due to different screen settings, lighting conditions, photography effects, and device displays. The actual product colour may vary slightly from the images shown online. Such minor variations will not be considered a defect and will not be eligible for return, refund, or exchange.