Terms of service

Welcome to Sheeva Handbags. By accessing our website and placing an order, you agree to the terms and conditions mentioned below.

1. Product Information

We try our best to display accurate product images, descriptions, and details. However, slight variations in colour, texture, or appearance may occur due to photography lighting, screen settings, and device displays.

2. Orders & Payments

Customers must provide accurate personal and delivery information while placing an order.
All orders are subject to product availability and payment confirmation.
Once an order is processed, changes or cancellations may not be possible.

3. Pricing & Availability

Sheeva Handbags reserves the right to update product prices, offers, availability, and website information without prior notice.

4. Shipping & Delivery

Orders are processed after successful confirmation.
Delivery timelines may vary depending on location and courier services.
Customers are responsible for providing correct address and contact details.

5. No Return & No Refund Policy

Due to the nature of fashion accessories and hygiene considerations, we do not accept returns or provide refunds once an order has been delivered.

Exchange Only

Exchange will only be considered in the following cases:

✔ Wrong product received
✔ Product received in damaged condition
✔ Manufacturing defect

Exchange Conditions

Exchange request must be raised within 48 hours of receiving product.
Product must be unused, unwashed, and in original condition.
Original packaging, tags, and accessories must be available.
Customer must share clear product images/videos for verification.
Exchange approval will be provided after quality inspection.

6. Website Content & Copyright

All product images, brand content, designs, logos, and website materials belong to Sheeva Handbags and cannot be copied, reproduced, or used without permission.